Frequently Asked Questions
Everything you need to know about shopping for your little ones at Dilly Dally Kids.
How do I know what size to buy for my child?
We provide a comprehensive size guide on every product page that correlates height and weight to our sizing. If you are between sizes, we generally recommend sizing up for a more comfortable fit and longer wear.
What is your return policy for kids' clothing?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, swimwear and undergarments are final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to follow its journey.
Are Dilly Dally Kids clothes machine washable?
Yes! We know kids get messy. Most of our garments are machine washable on a cold, gentle cycle. We recommend air drying or tumble drying on low to maintain the integrity of the organic fabrics.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.